Terms  & Conditions

The Saffa Ltd (the Company) is making every effort to ensure that prices and information of products on the e-shop (http://thesaffa.com.hk) are up to date. Prices are subject to change without prior notice. All orders are subject to The Saffa Ltd’s final acceptance at our sole discretion and stock availability.

  • The Company shall make every effort to ensure products displayed on the website are in stock. From time to time products may become out of stock, in such case the Company reserves the right to offer alternative substitute products to the Customer of similar value and style.

  • Orders are accepted either via the company website “http://thesaffa.com.hk”.

  • All goods sold, delivered and accepted by the customer are strictly non-exchangeable and non-refundable.

  • It is illegal to sell alcohol to people under the age of 18. By entering this website and placing an order the Customer confirms that he/she is 18 years old or above. The customer shall ensure that no person shall use his/her login to purchase alcohol products and a person aged 18 or above must be present to take delivery or delivery shall be withdrawn and attempted at another time agreed.

Limitation of Liability

Your sole and exclusive remedy is to discontinue using this Site. No advice or information on this Site may be construed as creating any warranty not expressly stipulated in these Conditions of Use and Protection of Privacy.


  • thesaffa.com.hk website uses “cookies” to help you personalize your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. There are two types of cookies that may be used: a persistent cookie and a session cookie. A persistent cookie gets entered by your web browser into the “Cookies” folder on your computer and remains in this “Cookies” folder after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. A session cookie is held temporarily in your computer’s memory and disappears after you close your browser or shut down your computer.

  • Cookies cannot be used to run programs. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

  • One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize thesaffa.com.hk pages, or register with the thesaffa.com.hk website or services, the cookie helps record your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same thesaffa.com.hk website, information you previously provided can be retrieved, so you can easily use the features that you customized.

  • You can configure your internet browser (such as Microsoft Internet Explorer, Mozilla Firefox, or Safari) to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browsers instructions to learn more about these functions. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of thesaffa.com.hk websites.


All payments to be done via bank transfers. Please note, that the delivery process will only occur once we receive confirmation of your payment. No verification is required, as we receive notification via an automated sms service provided by HSBC. Verification will only be asked for by The Saffa Ltd if no notification was received. All payments can be made to the following banking details:


Kindly take note, that once orders are placed and processed on our website, we consider it binding and unfortunately cannot offer a refund.

Termination of use of the The Saffa Ltd Website

The Saffa Ltd reserves the right at any time and without prior notice to terminate your right to access the Site or to close your account for any reason, including the fact that your account is inactive during a period of time as The Saffa determines or if The Saffa believes, in its sole discretion, that you have violated these Terms and Conditions.

Trademarks, Copyright and Database Rights

All content included in, or made available through, any of The Saffa Ltd such as text, graphics, logos, images and data compilations, is the property of The Saffa Ltd and is protected by Hong Kong and international copyright and database laws. You may not extract and/or re-utilize parts of the content of any of The Saffa Ltd without our written express consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization any substantial parts of the content of any of The Saffa Ltd, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any of The Saffa Ltd (e.g. our prices and product listings) without our express written consent.

Unfair competition

The freedom to use someone else’s economic achievements that are not protected by exclusive rights (e.g. as a design, trademark) is subject to constraints set forth in national regulations governing unfair competition. It is often the only basis for granting legal protection to an interested party (when the party’s packaging has not been granted protection trade mark or design protection or does not qualify as a work under copyright law). Unfair competition regulations forbid unfair actions by/between manufacturers (entrepreneurs) competing in the market; such actions are deemed tort. In some cases, copying someone else’s products (packaging) constitutes an act of unfair competition when, for example: – it could be misleading as to the competitor’s offer, i.e. it may mislead customers as to the identity of the manufacturer or origin of the product, or – it has a parasitic character, that is utilities another’s ideas, reputation, or labor input without his authorization. In addition, it does not need to be an exact copy of the packaging. It is sufficient for packaging (originals and their copies) to have a certain degree of similarity that an average customer could not recognize which one is the original and which one is the copy.

Governing Jurisdiction

These Terms and Conditions for purchase shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region (SAR). Any dispute(s) arising in connection with this Terms and Conditions for purchase are subject to the exclusive jurisdiction of Hong Kong SAR.

The Saffa is an online friendly retail shop, focused on providing the best high quality South African products to our customers. The Saffa was born from an idea, of not just making home where the heart is, but also physically being surrounded by the presence of nostalgia. Our aim is to provide what can be found in a typical South African shop, all the necessary products on one website.

Our product list will vary from day to day goods and snacks to dinner and special event treats. Looking for the perfect snack to go with your wine, beer or even perhaps your brandy? We will have that for you. We are here to accommodate and cater for South Africans and foreigners alike, who have a love and passion for high quality South African products